We are moving warehouse
Temporary closure of the webshop
At House of Christine we are always working to optimize our service so that you get the best experience when you shop with us. Because only the best is good enough.
That's why we are moving our warehouse from Denmark to a new and improved location in Germany. While this transfer takes place, we unfortunately cannot handle orders on the website, and it will therefore not be possible to place orders for a period of time. However, you will still be able to find inspiration and read about our products, certifications and materials - just like you usually do.
We hope for your understanding during this period, and we will let you know as soon as it is possible to use our website again. We look forward to welcoming you back when everything is in place!
Frequently Asked Questions (FAQ)
It is completely understandable if you have questions about this process, about your order you may have placed or how to return an order.
Below we have collected the most typical questions and answers so that you can find the answer to your question.
You are of course also very welcome to contact us, we are right here ready to help you. We will be happy to guide you to a store near you or other online alternatives during this period.
You can contact us by email: info@houseofchristine.com or by phone number +45 33 60 79 50.
We are available by phone from 09:00 to 14:00 CET Monday to Friday.
1) How long can I not shop on the webshop?
We expect to be up and running again at the beginning of April. Keep an eye on our website, newsletters and social media for updates.
2) What happens to orders that have already been placed?
All orders placed before the shop was temporarily paused will be processed and shipped as normal.
3) Can I still contact customer service?
Yes! Our customer service is still available and ready to help you. You can contact us via info@houseofchristine.com or +45 33 60 79 50
4) Can I return an item during the warehouse move?
Yes! Our return policy still applies, but there may be a longer processing time for returns during this period.
If you need to return an item, please send it as usual to our return address. Read more here.
Do you have any questions about your return? Contact us and we will help you.
5) What happens if I have a discount code?
If your discount code expires during the period when the shop is closed, please contact us so we can find a solution.
Stay updated - follow us!
Even though our shop is temporarily closed, we are still active on our social media and in our newsletter!